Flüüfff Registration

Legal texts

Flüüfff ASBL is a registered Belgian Non Profit Organisation with organisation number 0662.498.716 (see more on the Belgian Crossroads Bank for Enterprises Database).

Flüüfff, asbl
Rue Félicien Rops, 35B, boîte 01
1070, Anderlecht
Belgique

The administrators of the NPO are Thierry Dognié, Jan Taverniers, Meghann Poncin and Benoît Volckaert.

All the revenues made during the event will be entirely used for equipment or services to improve the next edition or given to charity.


Terms and Conditions

These terms and conditions apply to all attendees of the convention.

Registration and Payment

  • In order to take part in the convention, you are required to register through our online registration system. Registrations or tickets purchased through any other means are not valid.
  • Registrations are subject to screening by registration staff. You will receive an invoice by e-mail with all necessary payment information as soon as your registration has been approved.
  • We currently accept payments through bank transfer, Credit Card (Visa, Mastercard), and Debit Card (Bancontact, Maestro).
  • All convention fees, hotel fees, and other optional packages are due within 10 calendar days after receiving the payment information.
  • If we do not receive proof of payment within two weeks after the payment information has been sent out, your slot is no longer guaranteed and may be cancelled
  • We also permit payment in maximum 3 installments. All installments have to be paid within two months or at the latest on November 1st, whichever comes first. If the payment is not completed by this date the booking will be cancelled without any refund.
  • The registration team reserves the right to rebook the attendees in different rooms should all rooms be taken, and if empty beds in some would remain. The price difference (should there be one) will be refunded.
  • Non-staff attendees registering before the official registration date, may get banned from the convention and registration reserves the right to refund your registration costs.

Delivery

  • An email will be sent to you with a confirmation when everything has been paid in full
  • You can always access the account page and print out your confirmation

Age Verification

  • Attendees must be at least 18 years old at the first day of the convention
  • Attendees are required to present their legal photo ID or passport at check-in time. Your ID details must match the information in our electronic records
  • Note: Due to liabilities imposed on us by the rather strict youth welfare laws in Belgium, we have decided not to allow underage attendees.

Cancellation/Ticket Transfer

  • Tickets (including all fees, extras and hotel rooms booked through us) are not refundable
  • However, tickets (including all extras and bookings attached to them) can be transferred. Both parties must send an e-mail to registration@fluufff.org using the e-mail they signed up with, along with their login names, and confirm the transfer. Registration staff will then update the database accordingly
  • Note: Ticket transfers must be cleared by us ahead of time in all cases. Any person showing up at the convention who is not in our database will not be admitted in someone else’s name.
  • In case the event is cancelled due to insufficient attendance, all payments to Flüüfff (ticket, hotel) will be refunded, with the possible exception of processing fees. Any other expenses, such as travel costs or other expenses not with Flüüfff, will not be refunded under any circumstances

Sponsorship

Sponsorship is a simple way to support the convention through a voluntary extra donation. In return, sponsors will be mentioned by name in the conbook, get a differently styled name badge, and receive a complimentary gift package.

Privacy Policy

  • Your data will be treated confidentially and in accordance with Belgian data protection laws
  • You agree that we may hand over your personal data to the management of the hotel for billing purposes
  • We will not disclose your data to any third parties unrelated to your business with Flüüfff, except as required by Belgian law
  • You agree to receive e-mails concerning your registration and payment status, as well as a few announcement e-mails related to Flüüfff
  • We will never send you any e-mails unrelated to Flüüfff

Note: Please understand that – while we of course do respect your privacy – Flüüfff is not an anonymous event. You will be required to carry a name badge that serves as your admission ticket and identifies you with your nickname and country. Your nickname may be included in Flüüfff related publications such as the conbook or videos (e.g., as part of the credits, the sponsor listing, etc.).

Association

Flüüfff ASBL is a registered Belgian Non Profit Organisation with organisation number 0662.498.716 (see more on the Belgian Crossroads Bank for Enterprises Database).
Address:
Flüüfff, asbl
Rue Félicien Rops, 35B, boîte 01
1070, Anderlecht
Belgique

The administrators of the NPO are Thierry Dognié, Jan Taverniers, Meghann Poncin and Benoît Volckaert.

All the revenues made during the event will be entirely used in equipement or services to improve the next edition or given to charity.

 

Please contact contact@fluufff.org for all inquiries regarding our policies and terms and conditions.

Privacy policies

Privacy policies

Last update: May 28th.

Terms and Definitions

"We", "Flüüfff website", "Flüüfff", "Flüüfff non profit":
they all designates Flüüfff ASBL which is the non profit organising the Flüüfff convention and that owns the fluufff.org website.
Cookies:
cookies are files generated by your browser on the request of a website.

Cookies

The cookies we use have for sole purpose to identify you on the website. They are not used to track your activity or retrieve any meaningful data, but only to ensure that you are correctly logged in.

Registration

You are giving us your consent to process and store some personal information about yourself. The information you are communicating to fluufff.org is required for your registration.

Some of this data is transmitted to third parties:

  • Your name, address and ID card number are sent to the Corsendonk Hotel so that they can process your booking.
  • Your name, address and email are sent to Ingenico to process your payment online (if you pay by Credit or Debit Card).

The same personal data is used for your registration for the convention per se and to generate your invoice.

Your birthdate is necessary so that we can ensure that you are over 18 years old at the start of the convention.

Even if you haven’t been until the end of the registration, your data will be stored so that it allows you to end the registration process later.

We will also use your email to send you important messages about your registration at Flüüfff, like updates on our terms and policies or changes about the convention schedule.

Retention of Personal Information

All the personal information saved on our databases will be removed one month after the end of the convention.

Your personal data is stored in a database in France.

Your rights

You have the right to:

  • Request that we remove any personal data if it is not necessary any more.
  • Request that we correct any faulty data.
  • Request a copy of all the personal data you provided us in an electronic format.
  • Please contact registration@fluufff.org if you wish to make one of those requests, or for more information on the matter.

Automated Decision Making

The data assessed is not used for any kind of automated decision making by Flüüfff.

Data security

No software or hardware can be said to be completely secured against data breach, but we are doing our best to keep it as secure as possible from malevolent third parties.

Should any data be stolen, we will notify you about the incident and post a notice on the website as soon as we are able to.

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